Returns & Exchanges

At Dreams, we want you to love every piece you wear, but if a fit isn't right, we offer a seamless 30-day return policy for all unworn items in their original packaging. Our goal is to ensure your shopping experience remains as ethereal and effortless as our collection.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original garment bags with tags attached and include the printed return slip inside the box.

3

Ship It Back

Affix the prepaid shipping label provided in your portal to the outside of the package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our boutique team inspects the items, we will issue a full refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing